A robot doing the "dirty" work for you, saving you time and health. Over time, however, during working it makes dirty itself. Nine of the ten causes of improper conduct or "disorder" is caused by pollution sensor or the vacuum. Before calling a service, please read the following advice and guidance on maintenance, which usually solves the problem.

1. It is recommended to empty the dirt after each vacuuming regularly beating out / clean     the filter.
2.Do not open and not in any other way interfere in the electronic device it may cause     electrical shock.
3.At regular intervals, clean it with brush, pad or blowing through vacuum sensors.
4.Replace the dust filter every 3 months.
5.Regularly replace the lateral roller brush when it comes to wear.
6.Battery life is approximately 300-500 charge cycles, so be sure the device is charging.
7.Continuously after the end of each cleaning visually inspect the vacuum cleaner (eg, whether they are in     the rotating parts of hair).
8.Regularly clean the rotating brush of the vacuum cleaner if it is not dirty by tangled hair and animal fur..

Important notice

• Use a vacuum cleaner every day, if you want to achieve good results in cleaning
• Watch for small objects that could stuck in the rotating brushes and threaten vacuum cleaner's functionality
• Avoid places such as loose floor bar, which may lead to the capture of bristles rotating beaters and its    damage
• The appliance can browse some areas multiple times, not a bug, it is a logical algorithm cleaning
• The effectiveness of cleaning depends on the distribution of obstacles, the ideal is to minimize barriers and adjust the location    of the room (eg chairs to lay out on a table)
• Remove the cables, fabrics and objects that could potentially damage the device.

Specifications use a virtual wall

• A virtual wall is used to prevent the transition to the next room cleaners
• When using a larger distance leads to beam scattering (the scattering length of 3 meters is about 100cm)

How to troubleshoot common disorders (FAQs)

What if ...

1. I want the cleaning was carried out without problems.

After purchasing Carneo vacuum cleaner, we recommand as the first to edit your household to meet the needs tidying up ("Carneo Friendly). Make sure that Carneo will not entangle to cords or cables, it will not touch the carpet with a longer nap (the reel), does not shed any unstable or too fragile things , does not leave room somewhere where you do not want, etc. Simply raise or Move objects that Carneo could "imprison" (if the cleaner is shifted and narrowed the space), or they might stick it around the room.

2. The vacuum cleaner somewhere "stuck" and stopped.

Carefully vacuum cleaner remove / pull into the open space again press the "Clean". Carneo finished cleaning. Using the virtual walls or other obstacles try to prevent to the vacuum cleaner did not get to the same place from where he can not get.

3. What to do when responding to a virtual vacuum wall is too far away?

If Carneo responds to the virtual wall from a greater distance than you wished, try to save the virtual wall away from the place the vacuum cleaner left out, or switch to a lower power l. In addition to the virtual wall is of course possible to define the area of any solid obstacle ( doors, furniture ...).

4. It is necessary to clean the filter.

Get rid of dirt and filter a ) with shaking, b) with a fine brush (be careful to break the filter), c) washing in soapy water (before reinstalling the filter must be completely dry!)

5. The vacuum cleaner cleans not thoroughly.

Stop off and thoroughly clean it. (Tank, filter, brushes, sensors, wheels, etc. - anything to disrupt the normal operations cleaners.) For long periods of regular use (about 3 months) may be necessary to replace dust filter, if it can not be adequately cleaned.

6. The vacuum cleaner does not "see" the stairs.

Make sure that the sensors around the front of the vacuum cleaner are not blocked or are not clogged with dust. In some particularly slippery floorings or in bright environments sensors may operate less efficiently and it is necessary to prevent the fall of the vacuum cleaner separating the danger zone with a virtual wall.

7. What to do if Carneo is in the docking station, both station lights are shining , but the charging indicator light on the vacuum cleaner is non-pulsating when the vacuum cleaner is charging?

The lights are powered by the battery of vacuum cleaner. This means that if the battery is completely discharged, it will not be able to power the lights in the first phase of the charging cycle. Leave Carneo in the charger for about 30 minutes. Then the charging light should begin to pulsate again. In addition, make sure that Carneo is correctly placed in the docking station.

8. The vacuum cleaner does not return to the docking station.

Carneo vacuum cleaner in most cases after cleaning cycle turns itself back into auto charger. If the station is placed in too large a room or house, Carneo might have difficulty finding the infrared ray guidance. If after a transfer charger Carneo did not return to the station itself, try the following:
  • Ensure that the source of the charger is plugged into the wall.
  • Shut down all the virtual wall. Create a similar beam and can influence instruction.
  • Make sure the base is located in a prominent place in a flat space without barriers.
  • Carnep place about 1 meter from the station and at the same time press the button »XX" on the remote control. The vacuum cleaner will move itself to the charger. If these methods fail, contact the service. If the battery is completely discharged, the charger must be connected manually.

9. The battery is almost no charged.

If Carneo indicates a full charge, but the battery runs out quickly (eg within 15 minutes), charging system must be "reset". Remove the battery from the vacuum cleaner and disconnect the docking station from the socket. After 30 seconds hold down the P (power) and then re-attach the docking station and insert the battery into place. Leave the cleaner to be fully charged without interruption (eg overnight). Ideal performance and battery will keep, if you park Carneo always in the charger.
Tips for extending battery life:
  • The battery is designed for frequent use. Long breaks between using shorten its life.
  • Keep brushes and vacuum cleaners in the tank clean. It is harder to spin with dirty brushes and it consumes more energy.
  • Always keep the vacuum cleaner still in the charger (connected to the outlet or parked at the base).
  • If you do not use carneo long time (several weeks or longer during the holidays), remove the battery and store it outside of the vacuum cleaner. While Carneo is not in use, the battery inside the vacuum cleaner is slightly discharging (If it is out of the charger). After recovery of the first charge the battery and then leave it completely diecharge . During the first few cycles may not endure as long as usual, but soon returns to normal. Batteries left in the vacuum cleaner (or in a fast-charger) without connecting to the outlet, can be completely discharged and destroyed.

10. The vacuum cleaner is turning around before docking.

Automatic docking station broadcasts two types of rays. One directs Carneo back to the charger and the other prevents the vacuum cleaner to come into the station during normal uklízecího cycle. If these two signals are not correctly evaluate Carneo, may act unpredictably. Help, disconnect the charger from the socket, or temporarily move it to another location.

11. The vacuum cleaner repeatedly starts and stops, or spins on the spot.

If Carneo repeatedly starts and stops, or spins in place, may be to blame many causes. First, make sure it is properly installed (ie, not relaxed) batteries and there is a proper fit of contacts. Dirt and dust can block a sensor, or it can be a problem with one wheel.
Try the following steps to resolve the problems:   • Turn off Carneo, put away the garbage and put the feet up on a flat, soft surface.
  • Remove the cover grille brush, remove and clean the main brush. Make sure you have removed as much hair from the brush. If it is dirty, clean the side brush (you must use a screwdriver).
  • Both wheels cleaners are normally put in a rotation of approximately the same resistance. If the unit is rotated around one wheel, you should (turn wheels by hand) either a) some wheel does not rewind too lightly, or vice versa b) if any wheel is not rotating too fast (or is difficult to move him at all). In case of option a) or b) please contact a service center.
  • If both wheels rotate about the same, find a small rectangular hole on the inner side of both wheels. It's close to the screw cap that is closest to cover of Carneo. There you will see two naked wires. Use compressed air or own breath violent blow directly on the wire while rotating the wheel. Then the blow clean up the dust and sensors on both wheels (leading to them the previous two wires). Then leave the vacuum cleaner Carneo, to see if the problem is solved.
  • Finally, hold Carneo firmly in the air (or the handle with both hands on the sides) and shake with a vacuum cleaner (the garbage can - it will probably fall dust) to remove any hidden dirt. You can also gently about 10 times to loosen any dust deposits.
  • Then leave Carneo vacuum cleaner , to see if the problem is solved. If Carneo's behavior changed, and still stops and spins around, call customer service.

Clean or replace the filter:

1. Press the release latch and pull the dirt container.
2. Pull (not pry), pull the frame with a filter (dust fall out!)
3. Remove the filter from the frame (frame DO NOT throw!) And clean it from dust. Usually it is sufficient to gently shake, sometimes advisable to drain your main vacuum cleaner or a clean brush or a soft brush. The maintenance of appropriate filters last few months.
4. Cleaned or new filter put back into the box and put back into the tank. Make sure that the tray is correctly given into the vakuum cleaner.

Note: Your initial vacuum cleaner is a good tool for careful maintenance robot Carneo. Easier to clean it easily accessed location and significantly extends the life and reliability of the device.